This web site is owned and operated by Starlight Holidays, company registration number 2011/0077/3107. Herewith follow the terms and conditions under which you may use this site (the “terms”). It is important that you read the terms carefully, and if you do not accept the terms stated here that you do not use this site and service. By using this site, you are indicating your acceptance to be bound by these terms. The term “you” as used in these terms refers to all individuals and/or entities accessing this site for any reason.
Whilst we take great care to ensure that the information published is correct and up to date, the booking site and enquiry facility is electronic, and computer and input glitches may occur in both pricing and advertised cruise itineraries. Should this occur Starlight Holidays will endeavour to alert users to the errors as soon as they become apparent, but Starlight Holidays will not be bound by the incorrect information that is unwittingly displayed, whether or not any prospective passenger has responded thereto or otherwise, and therefore any expression of interest and enquiry is received as provisional in our system until such time as the details have been verified by our offices and a Final Booking Confirmation sent within 72 hours of the enquiry.
Prices, Travel Restrictions and Conditions
All prices displayed on the site are subject to change without notice. All travel products and services described on the site are subject to availability.
You may use the site only for your personal and non-commercial purposes. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute the material on the site, or create any other material using material on the Site, without obtaining our prior written consent.
Rules of Conduct
The user acknowledges that the use of the site will be undertaken in accordance with existing rules and regulations. In particular; the user agrees not to send, attach or transmit in any other form to this site, any material that may be: I. abusive, threatening, obscene, offensive or slanderous; ii. detrimental to intellectual property rights, privacy or any other right of third parties; iii. relative to any viruses Trojan, etc.;
The user undertakes to exempt Starlight Holidays and its agents, and employees from any responsibility or damage to third parties as the result of the improper use of this site.
You warrant that:
- you are of sufficient legal age and capacity to use this Site and agree to legal binding obligations for any liability you may incur because of using this Site;
- you are responsible (financially and otherwise) for all uses of this Site by you and those using this Site using your login details, including your password; and
- the information you supply via the Site will be accurate and not misleading, deceptive or likely to mislead or deceive.
The user has read and accepts the terms contained in our Privacy statement as indicated on the website.
Disclaimers and Limitation of Liability
You use this Site at your own risk.
Your access to and use of this Site is subject to factors beyond our control. We do not represent or warrant that this Site, the server that makes it available or any of the products or services supplied through this Site will be free of errors, viruses or defects or that the service will be uninterrupted or timely. Because of the nature of the Internet, we do not warrant that this Site will be secure and we will not be liable for any disruptions to the Site.
The role of Starlight Holidays is to facilitate your travel arrangements, including processing your bookings and making payments. We act as an agent for third party providers. Your legal relationship in respect of the third-party products and services is with the relevant third- party provider.
You accept that any products purchased through this site and such products that are utilised by you may be dependent on certain factors beyond our control and therefore agree that we will not be held liable for the cancellation or postponement due to such factors, including but not limited to weather, mechanical failure, acts of God.
You hereby agree to indemnify, defend and hold us harmless against all suits, actions, claims, judgments, injury, direct, indirect and / or consequential damages or losses or other liabilities and all costs and expenses which may arise from the product or the omission of supplying the product by any third-party supplier.
We shall not be liable to the Company for the death, injury, direct, indirect or consequential damages or losses suffered in respect of supply of the product by the third-party supplier and purchased through this site.
Cancellation & Booking changes
All bookings made through this site are sold to you on the Standard Terms & Conditions (STC’s) of the 3rd party supplier. Please make sure you read and understand these “STC’s” as they become immediately enforced at the time of booking. You will be immediately liable for any cancellation or amendment penalties imposed by the 3rd Party provider. Deposits once paid are 100% non-refundable and cancellation penalties could amount to 100% of the total cost. In addition, Starlight Holidays is also entitled to charge a cancellation fee.
Except as otherwise specified, we may amend these Terms at any time without notice to you by posting amended Terms on the Site. The amended Terms will take effect immediately when they are posted on the Site.
We may terminate this agreement, your registration with or ability to access this Site and/or any other service provided to you by us and any other agreement between us, immediately if you breach any of these Terms.
Except as required by law or otherwise specified by us, you must provide any notices to us by email to Reservations@starlight.co.za. We will provide any notices to you by email to any email address provided by you. Notices will be taken to have been received 24 hours after the email is sent, unless the sending party receives notice that the address is invalid or that the email has not been received.
Any dispute arises about this agreement or how this agreement applies or arising out of your use of this Site, the laws of South Africa will apply.